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APEX Renewal Center

  • Continued peace of mind on the road ahead

    With nearly 15 years experience, we'll be there when you need us. Whether you're near home, or on an adventure, we're here to protect you from covered repairs.

    Coverage Highlights

    ☑ Financial assurance against costly repairs for covered mechanical failures

    ☑ Substitute transportation (Rental Car)

    ☑ Trip interruption

    ☑ 24/7 Emergency Roadside Assistance

    ☑ Coverage is transferrable

    ☑ Direct claim payments (via credit card) to any licensed repair facility

    ☑ Protection through the United States and Canada.


● PLATINUM

In addition to the coverage provided by the Bronze, Silver, and Gold Plans, the Platinum Coverage Plan ALSO provides coverage for repair/replacement of ALL original equipment factory installed mechanical and electrical operating parts and assemblies of your Vehicle for Mechanical Breakdown, less an applicable Deductible, EXCEPT for the parts and services listed under “General Contract Exclusions” in the service contract.

● GOLD

ENGINE: Includes all Bronze and Silver Coverage Components PLUS throttle body; throttle cable/linkage; fuel lines and fuel regulators; camshaft and crankshaft position sensors; knock sensors; manifold pressure sensors; EGR valve; temperature sensors; thermostat; electric cooling fan motors; fan clutch and pulleys; belt tensioner; coolant recovery tank; radiator and mounts; engine mounts; waste gate; bypass valve; actuators and sensors.

TRANSMISSION: Includes all Bronze and Silver Coverage Components PLUS shift linkage; electronic shift control module; sensors and switches; auxiliary cooler.

TRANSFER CASE: Includes all Bronze and Silver Coverage Components PLUS shift linkage; electronic shift control module; sensors and switches; all-wheel drive engagement module and actuator.

DRIVE AXLE: Includes all Bronze and Silver Coverage Components PLUS center support bearings.

STEERING: Includes all Silver Coverage Components PLUS power steering lines/hoses; tilt wheel mechanism; steering linkage; tie rod ends; pitman arms, center link; steering dampener.

SUSPENSION: Includes all Silver Coverage Components PLUS springs.

AIR CONDITIONING: Includes all Silver Coverage Components PLUS temperature control panel and module; heater control valve and heater core.

BRAKES: Includes all Silver Coverage Components PLUS linkage and hardware (backing plates, caliper mounting pins, etc.)

ELECTRICAL: Includes all Silver Coverage Components PLUS gauges; stereo or audio equipment; cruise control components; sunroof motor; mirror motors; wiper washer pump and motor; combination entry system transmitters and receivers.

CHASSIS HARDWARE: Includes all Silver Coverage Components PLUS hood/door/hatch/trunk latches, cables, hinges, supports and springs; seat belts; trunk and fuel door release cables or controls; T-top latches; manual sunroof latch; mechanical seat tracks and springs.

SEALS and GASKETS COVERAGE: Seals and gaskets coverage is provided with the GOLD PLAN for all parts listed in the above named component groups.

*See actual contract for specific coverage information

● SILVER

ENGINE: Includes all Bronze Coverage Components PLUS supercharger housings.

TRANSMISSION: Includes all Bronze Coverage Components.

SUSPENSION: (Front and Rear) Upper and lower control arms; control arm shafts and bushings; control arm linkage; ball joints; torsion bars and bushings; steering knuckles/spindles; stabilizer shaft linkage and bushings; wheel bearings; MacPherson struts upper mount/bearing plate (strut shock absorber function is not covered).

AIR CONDITIONING: Compressor; clutch and pulley; condenser; evaporator; receiver-drier; refrigerant valves; accumulator; idler pulley and bearings; orifice tube.

BRAKES: Master cylinder and seals; wheel cylinders and seals; disc brake calipers; power brake booster; hydraulic brake lines, fittings and valves; parking brake linkage and cables; anti-lock brake system: electronic control unit, wheel/speed sensor(s), valve(s), hydraulic unit, accumulator, modulator, and actuator(s).

TRANSFER CASE: Includes all Bronze Coverage Component.

DRIVE AXLE: Includes all Bronze Coverage Components PLUS locking rings.

STEERING: Gear housing, rack and pinion, internal steering rack seals, and all internal components; power steering pump and pump seal; steering column shafts, joints and couplings.

ELECTRICAL: Alternator; starter motor; starter solenoid; starter drive; alternator voltage regulator; power window motor; power seat motor; wiper motors; distributor; manually operated switches; coil; horn relay; electronic ignition module, rear window defroster (except for physical damage); rear window heating relay; power door lock actuator; convertible top motor; power antenna motor and mast drive cable; electronic fuel injection sensors, control unit and injectors; electronic transmission control module.

CHASSIS HARDWARE: Hood latch and cable; door/hood/ truck/hatch hinges; glove box/console lock and latch; ignition lock and tumbler; window regulators.

SEALS and GASKETS: For covered parts.

*See actual contract for specific coverage information

● BRONZE

ENGINE: All internal parts; manifolds; timing gears, chain or belt; flex plate; oil pump; water pump; fuel delivery pump; engine mounts; harmonic balancer; turbocharger housings and internal parts. The engine block and heads, valve covers, timing cover, and oil pan are covered only if damaged by the failure of an internal part.

TRANSMISSION: (Automatic and Manual) All internal parts; torque converter; transmission pan; transmission mounts; vacuum modulator. The transmission case is covered only if damaged by failure of an internal part.

TRANSFER CASE: All internal parts; transfer case mounts. The transfer case is covered only if damaged by failure of an internal part.

DRIVE AXLE: (Front/Rear Wheel Drive) All internal parts; axle shafts; constant velocity joints (except any damage to the constant velocity joint due to the failure of the sealing boot is not covered); universal joints; Propeller shafts; axle bearings; hubs and hub bearings. The drive axle case is covered only if damaged by the failure of an internal part.

*See actual contract for specific coverage information

Renewing your coverage is easy!

Simply call us at 888-349-0916 with your current mileage between 8am-6pm CST Monday through Friday and one of our no pressure warranty specialists will share your options. 


0% Interest & No Credit Check Payment Plans are available.

FAQ

Why should I renew my APEX Protection Plan vehicle service contract?

The older the vehicle, the more likely repairs will be needed. That's why manufacturers limit the years and mileage that accompanies a new vehicle.


Apex Protection Plan is there for you when you need repairs, with everything you need to get back on the road: roadside assistance, towing, a rental car, direct payment to the repair facility of your choice, and more! Coverage includes everything from transmissions, to engines, to wheel bearings, and just about everything in between (Coverage varies by coverage level). 


What’s more, Apex Protection Plan coverage makes your vehicle worth more when it is time to trade it in. Additionally, if you plan to sell your vehicle yourself, you can transfer the Apex Protection Plan into the new owner’s name, assuring you the highest possible resale value. Apex Protection Plan customers are glad to have protection from rising repair costs and the inconveniences of factory warranty repairs.

How do APEX Protection Plan service contracts work?

APEX Protection Plan vehicle service contracts are agreements between you and APEX that give you peace of mind protection against mechanical breakdowns and the inconveniences associated with them, such as Substitute Transportation, 24 Hour Roadside Assistance, Trip Interruption and $500 Emergency Repair coverage. Apex Protection Plans pay for covered repairs directly to the repair facility requiring nothing out of pocket from you.

When should I renew my APEX Protection Plan?

As you add time and miles to the vehicle it becomes more expensive to protect against repairs, similar to purchasing life insurance; the older you get, the more expensive premiums become. Simply call us to find out the best time to renew your coverage. If it makes sense to wait, we'll let you know.

How do I pay for my next contract?

You're welcome to pay for the coverage in full, or utilize a 0% interest and no credit check payment plan. We accept all major credit cards, checks, and ACH transfers. Should you sell or trade the vehicle prior to the expiration of your new contract, you may be eligible for a pro-rated refund of the unused portion minus a $50 cancellation processing charge.

How much does it cost to renew my APEX Protection Plan?

Similar to car insurance, the cost of an Apex Protection Plan contract is directly related to the type of car you own, how long it has been in service, the current mileage and what deductible and plan you select. It only takes a few minutes to get quotes tailored to your vehicle.

Is there a money-back guarantee?

Yes! Each Apex Protection Plan Mechanical Breakdown Service Contract has a 30-day money-back guarantee (providing there are no claims). After 30 days, upon your written request, Apex Protection Plan will refund the pro-rata, unused portion of your warranty minus any claims that have been paid. There is a $50 cancellation fee that applies if the Apex Protection Plan is cancelled after 30 days.

What parts and service does an APEX Protection Plan contract cover?

It depends on what level of Apex Protection Plan coverage that you choose. Apex Protection Plans offer a wide range of protection from Platinum Coverage, comprehensive coverage similar to a new car warranty, to Bronze Coverage, covering the major engine and drive line components. 

Is my car, truck, or SUV eligible for coverage?

Some level of coverage is available on most vehicles newer then 9 model years and with under 150,000 miles on the odometer. Any components that are covered by the Apex Protection Plan must be in good working order prior to starting coverage. 

Do I have to wait for reimbursement on my repair claim?

No. Apex Protection Plans pay the repair facility directly. Your only out-of-pocket expense is the deductible, if applicable, and any charges not covered under your contract, such as maintenance items or non-covered repairs.

How are repair claims processed?

Take your vehicle to any licensed repair facility and ask them to call us at 888-941-1763. The repair facility will call Apex Protection for pre-authorization before work is performed, and Apex Protection will pay the repair facility directly on your behalf by credit card for covered repairs minus any deductible. It’s that simple!

What if I have a failure after business hours?

Apex Protection Plans provide Emergency Repair coverage. If you have a covered failure that renders your vehicle inoperable or unsafe to operate outside of our business hours (8 am to 5:30 pm, Central Time, Monday – Friday) and the cost of the repair is under $500, you may authorize the necessary emergency repairs to get your vehicle operating properly. Otherwise simply have the repair facility contact us during normal business hours to obtain authorization.

I have coverage from APEX Protection but have lost my paperwork. Am I still covered?

Yes, you do not have to have a copy of your paperwork to get coverage. Simply visit any licensed repair facility (see below) and ask them to call the Apex Protection Plan claims line, (888) 941-1763, and reference your VIN number (this is a permanent number located in your vehicle) to obtain authorization for any covered repair.

Where can I get my car repaired?

Apex Protection Plan contracts are welcomed at virtually every licensed repair facility in the U.S. and Canada, as well as at all Apex Protection Plan dealerships. The dealership that sold the vehicle is often the best choice because it will have the expertise to do the repairs correctly and will maintain your repair and maintenance records for you.